Customer Support Portal
The Enterprise package also comes with your own customer support portal. To set this up, go to "Setup > Company Settings" and click the edit button on one of your companies.
Enter something in the "Subdomain" field.
For example, if you entered "acme-industries", your customer support web address would be http://acme-industries.xploite.net.
The following sections are available on your portal:
Create Ticket - Your visitors can create a support ticket that will appear in your Xploite system
Knowledge Base - Create articles inside Xploite for your customers to view on your portal
View Tickets - Customers can view all of their tickets
Invoices - Customers can view their invoices
Prices - Customers can view their custom prices
Login - Customers can log in to your portal (you need to give them a login inside Xploite)